Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Carrot Games (hereinafter referred to as "we") takes user privacy protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our games and services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
- Account registration information (username, email address, password)
- Profile information (avatar, nickname, age, gender)
- Payment information (for processing in-game purchases)
- Customer service communication records
2.2 Automatically Collected Information
- Device information (device model, operating system, unique device identifiers)
- Game usage data (game progress, achievements, playtime)
- Log information (IP address, browser type, access time)
- Location information (if you authorize it)
3. How We Use Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our games and services
- Process your transactions and send related notifications
- Personalize your gaming experience
- Send updates, security alerts, and support messages
- Conduct data analysis and research to improve our products
- Detect, prevent, and resolve technical issues and fraudulent activities
- Comply with legal obligations and protect our rights
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers to help us operate our business
- To comply with legal requirements, court orders, or government requests
- To protect our rights, property, or safety, as well as our users or the public
- In the event of a business transfer (such as a merger or acquisition)
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include encryption, access controls, secure servers, and regular security audits. However, no method of Internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information to comply with legal obligations or resolve disputes.
7. Your Rights
Depending on applicable law, you may have the following rights:
- Access and obtain a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to the processing of your information
- Data portability
- Withdraw consent (without affecting the lawfulness of processing before withdrawal)
To exercise these rights, please contact us using the contact information provided at the end of this policy.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from children under 13 without parental consent, we will take steps to delete that information.
9. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, but disabling cookies may affect the use of certain features.
10. International Data Transfers
Your information may be transferred to and stored on servers outside your country or region, where data protection laws may differ from those in your region. By using our services, you consent to the transfer of your information to these regions. We will take appropriate measures to ensure that your information is adequately protected.
11. Privacy Policy Updates
We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the "Last Updated" date. If we make material changes, we will notify you by email or by posting a prominent notice on our services. We recommend that you review this Privacy Policy regularly to stay informed about the latest information.